Your company account is blocked and you cannot place orders. If you have questions, please contact your company administrator.

FAQ's

Frequently Asked Questions

Questions about your account

> I can’t log into my account. What to do?

Questions about orders

> I just placed an order, but I would like to add an item. Is this possible?

> Can I cancel my order?

> I have placed two orders, can I combine these for shipping purposes?

> Can I place an order for someone else?

> I did not receive a confirmation email. What to do?

Questions about payment

> I placed an order but payment failed. What do I do?

> What are your payment options?

Questions about delivery

> When can I expect my order?

> Can I pick up my order?

Questions about returns

> Can I send an item back if I don’t like it?

> I received a damaged item. What to do?

Additional questions

> I would like to become a reseller. Is this possible?

> I have a complaint about a Little Lovely item. What to do?

> I have a different question...